As a general rule of thumb, never wire money to someone you haven't met. Before you hand over a security deposit, rent payment, or any other fee, make sure you've seen the room and signed a written agreement. While very few Roomi users are reported for suspicious activity, you should be aware of these additional red flags:

  • A lister promising to mail you a key after you send money¬†
  • A lister asking you send money to an address that doesn't match the city/country of the listing.
  • A user mentioning someone he/she knows and may be close to will send the money to you.

If you see either of the above, or any other red flags, notify our Security Team through live chat on mobile or web. We'll investigate right away.

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