There might be several reasons. We recommend you to start by trying the following:
1. Go to "Settings" on your phone.
2. Scroll down to view the Facebook settings.
3. Make sure the slider is switched to “on" for your Roomi account and try again!
Didn’t help? We might be experiencing technical difficulties that affect Facebook login/sign up. Reach out via our live chat if the issue persist. We’ll notify our product team, and we'll investigate.