Roomi’s in-app messaging tool allows you to communicate about a room. Financial fees should be discussed in person especially when a user is serious about moving into a room. Never send money or personal information to someone you have never:

 a) met in person 

 b) signed a lease agreement

That means no transfers via Moneygram, Western Union, PayPal, Venmo, or an online banking portal—no checks or credit card info—until you have an agreement in hand. If anyone asks for money before showing you the room or agreeing to a contract, flag the user and contact us through live chat, or via Web or Mobile under ‘Contact us’.

Did this answer your question?